Frequently asked questions

Clinical Psychologists are trained at doctoral level and regulated by the Health Care Professions Council (HCPC) in the UK. Clinical psychology training includes working with people across the life span and with different levels of psychological distress, physical health needs and disabilities and/or neurodiversity. Clinical psychologists are trained in a number of different therapeutic modalities, which enables them to integrate their extensive clinical knowledge and experience to complete psychological assessments and develop individualised treatment plans. At Nurture and Growth Psychology, it is our goal to help clients understand, prevent and relieve their psychological distress thus promoting emotional wellbeing and personal growth.

Seeking help is often a daunting and overwhelming process and the prospect of opening up about your difficulties may not feel easy. We offer a free 20 minute call to find out a little more about what led you to seek support and to ensure that our expertise can meet your needs; most importantly, however, this will be an opportunity to get a feel for working with us, to share your hopes for therapeutic support and ask any questions. If we feel that we are not the right service for you, we will endeavour so signpost you to other services or resources where possible.

Nurture & Growth Psychology respect the importance of providing a safe, trusting, and non-judgemental therapeutic space. We protect your right to privacy, which means that the information that you share with us remains confidential; this includes managing your information in line with our professional codes of conduct and GDPR – please see our privacy practice in the section below. As part of our engagement, we may agree to liaise or work alongside other professionals, services or family member; however, this will be discussed and information will only be shared with your consent given. Limits to confidentiality apply when information is disclosed that concerns serious risk or safeguarding concerns, in which case our duty of care overrides your right to confidentiality and requires us by law to share information with external agencies. As part of clinical practice, all therapists are required to use an external supervisor to discuss treatment and ensure best and safe practice for the people they work with. Supervisors are also accredited in clinical practice and supervision. Information but not names will be shared during supervision to ensure best practice. We are happy to discuss any further questions you may have on this particular issue.

Most of our sessions are offered in person at our clinic in Greenwich, however, we do offer a limited number of sessions online; we offer sessions throughout the week, with a limited number of after school, evening and weekend appointments.

We offer a FREE 20 minute call to discuss your current situation and what would be most helpful. Subsequent assessment and therapy sessions are charged at between £100 - £120 per session. Sessions last 50 minutes. Requests for written assessment summaries or reports are charged at the agreed hourly rate, pro rata. Some of our clinicians are registered with a range of insurance companies, including Bupa, WPA, Vitality and Cigna. Please note that clients are liable to pay any excess on their insurance policies as well as late cancellations or missed appointments, which are not covered by private health care providers.

Evidence suggests that therapy is most effective when sessions are regular and consistent. We recommend that sessions take place on a weekly basis, at least initially whilst the therapeutic alliance is being established. Thereafter, sessions may take place fortnightly or monthly depending on the nature of the work and identified goals. We will also take into account any other factors (e.g. financial or time constraints) that may impact on your ability to commit to the recommended frequency, and we will agree a plan accordingly.

Please provide as much notice (via telephone or email) as possible if you need to cancel or change a session so that we can offer this time to another client who may be waiting to be seen. Please note that the following fee structure applies for cancelled appointments: 50% of the agreed fee is charged for appointments cancelled with less than 48 hours’ notice 100% of the agreed fee is charged for appointments cancelled with less than 24 hours’ notice The same cancellation fee structure applies for assessment/treatment plans paid for by private health insurance providers as these do not usually cover cancelled or missed appointments